Internal Survey - Banco Aluminium

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How would you rate the department's ability to deliver services on time?

How satisfied are you with the accuracy and precision of the services provided by the department?

How clear and concise is the communication from the department regarding the services provided?

Rate the professionalism of the department's staff.

How helpful are the staff members when you seek assistance?

How efficiently does the department address and resolve issues or concerns?

Were you satisfied with how the department handled and resolved your issues?

Yes No Partially

What improvements or changes would you suggest to enhance the services provided by the department?

Is there anything specific about the department's services that you find particularly commendable?

On a scale of 1 to 5, how satisfied are you with the services provided by the department? *

1 2 3 4 5

Is there anything else you would like to share about your experience with the department's services?

What changes or improvements would you like to see in the future from the department?